Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for women's and children's clothes without notifying all users about the change.
Digital Channels Reaction
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.
Measurement Approach Modifications
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
